




















FREQUENTLY ASKED QUESTIONS
We are here for you
You may return items within 30 days of receiving your order.
Returned items must be unused, in their original condition, and have all tags attached.
For more information, please refer to our Return Policy for full details.
We take care of everything! Delivery is completely free on all orders.
Orders placed before 11:00 PM AES are processed within 1 to 2 business days. Once your order has been shipped, delivery typically takes 3 to 5 business days, depending on your country of residence.
The total estimated delivery time is 4 to 7 business days from the moment you place your order.
You will receive a shipping confirmation email with tracking details within 24 hours after your order has been shipped.
Please remember to check your spam or promotions folder if you don't see the tracking email in your inbox.
We offer free worldwide shipping. Please note that some remote destinations may experience slightly longer delivery times.
For full details, please refer to our Shipping Policy.
Once your order is placed, we will send you an email with your tracking information immediately after it is processed. You can also access your order history, including tracking information, through our secure "My Account" area. You can also track your order using your email and order number.
We are here to help! Contact us through our contact page below or email us at info@elanclo.com